Shipping & Delivery Policy

RepairDesk Pro, operated by AT VirtuALL Services, is a digital Software-as-a-Service (SaaS) product. This page explains our fulfillment model, since no physical goods are involved.

1. No Physical Product

RepairDesk Pro is entirely digital software delivered over the internet. No physical product is manufactured, packaged, or shipped to you at any point. Physical shipping and courier delivery are not applicable to this Service.

2. Electronic Delivery

The Service is delivered electronically. Once your registration is complete, you access RepairDesk Pro online through your web browser using your account credentials — there is nothing to install and nothing to receive by post or courier.

3. Activation of Paid Plans

Where a paid plan is purchased, plan access is activated electronically after your registration, payment, and any applicable verification are completed successfully. Activation is reflected directly in your account’s subscription status within the Service.

4. Access Depends on Account/Subscription Status

Your ability to use paid features depends on your account being in good standing and your subscription being active, in line with our Terms of Service.

5. If Access Is Not Activated Correctly

If you have completed payment but your paid plan has not been activated on your account, please contact us at info@atvirtuallservices.com with your payment details so we can investigate and resolve it promptly.